Frequently asked questions
Short and honest answers. Where something is not decided yet, we say that.
Product
What Hoveydai is and does.
What is Hoveydai?
One account and one key to chat with several AI models and call them from code. The price of every model is shown before you use it, with usage charged against shared account credit according to plan and model limits.
Do I have to pay to try it?
No. The free plan has a daily request limit and some models are free.
What can I do in chat?
Formatted answers with lists, tables and code, ready-made assistants, image generation, reading files (PDF, Word, Excel, PowerPoint, text and images), voice dictation, projects and memory. What each model can do is on its own page.
Does Hoveydai build models?
No. Models come from the large providers and Hoveydai is the way to reach them.
Models
The list, choosing and changing.
Which models are available?
The live list with each price is on the models and prices page. See the exact count there; we do not write a number in advance.
Why is the list short, not hundreds of models?
We keep a short list of each provider's important models so choosing stays easy. The goal is easy choice, not a big count.
Can models change?
Yes. When a provider adds or removes a model, the list changes too. Take the model id from the list and keep it easy to change in your code.
Which model is right for me?
It depends on your work. This guide suggests a ten-sample test.
Payment
Cost, top-up and wallet.
How is the cost counted?
Usage is based on input and output tokens at the selected model's rates, with applicable plan allowances. The usage catalog is in USD; English paid-plan checkout prices are in USD when available.
How do I top up my account?
Online wallet top-up is currently unavailable. Paid plans can be purchased from Billing using an available English checkout provider. Review the published USD price and limits before payment.
Is the cost of each key shown separately?
Yes. Usage and cost are shown per key, so you know which app spent how much.
Do you offer refunds?
The refund policy is not decided yet. Until it is announced, we promise nothing.
Privacy
Where your message goes.
What happens to my chats?
Chats are kept with your account so you can come back. Your message also reaches the provider of the model you chose.
Does deleting a chat erase it?
No, deleting a chat archives it. Details are on the privacy page.
Are my messages used to train models?
The selected provider processes your messages under its own terms. Review that provider's data-use policy; Hoveydai does not make a blanket no-training promise for every model.
Where is the data stored?
We have not made a final decision. Until it is announced, we make no claim about where data is stored or about legal aspects.
API
Keys, SDKs and limits.
Which libraries does it work with?
The official OpenAI library for Python and JavaScript, with and without streaming. See the quickstart in the docs.
What is the base URL?
Use the API host in your developer dashboard. <HOVEYDAI_BASE_URL> in the examples is a placeholder, not a working address.
Should I create a separate key per app?
Yes. A key per app shows usage separately and, if a key leaks, you delete only that one.
What is the request limit?
Daily and monthly request limits, context limits and feature allowances depend on your active plan. Check Billing and your usage dashboard for current values.
Did not find your answer?
Account holders can open a support ticket. You can also prepare a message on the contact page and use an available contact channel.